A Human Approach to Redundancy

The termination process is always a sensitive and potentially conflict-prone situation that deeply affects the entire organization. It’s important to consider the perspective of the employee being let go — but equally essential to provide support for the supervisor conducting the termination discussions.

The termination process should be carefully planned in advance, with particular attention paid to how the supervisor conducts the termination discussion and communicates the situation to the entire staff — including those who will remain employed. Every employee remembers the moment of termination for a long time, and even a single gesture or poorly chosen word can leave a lasting emotional impact. It is therefore the communicator’s responsibility to handle the situation with as much care and professionalism as possible.

While the process and communication cannot be outsourced, Katja Noponen Oy’s “Human Approach to Redundancy” leadership training prepares supervisors to manage termination discussions responsibly and empathetically. The training also supports them in processing what is often a stressful experience and facilitates smoother reorganization afterward.